Senior Administrative & Operations Manager

Bank of America; Charlotte, Virginia (NC, MN); On-site; USD 102,000 - 158,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Annual discretionary plan

Benefits eligible

Job summary

Bank of America is seeking an experienced Administrative Manager to support a large department with budgeting, operations analysis and executive coordination. The role emphasizes process improvement, stakeholder management and effective communication.

The ideal candidate will manage multiple priorities, partner with senior leaders, and ensure compliance with policies while delivering high-quality work in a fast-paced environment.

Qualifications

• Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams
• Budgeting, financial analysis, and expense management
• Strong analytical and problem-solving skills
• Process improvement and workflow optimization experience
• Project coordination and organizational skills
• Executive communication and stakeholder management
• Ability to manage multiple priorities and deliver results
• Knowledge of banking policies, programs, and procedures
• Data-driven decision-making capabilities

Responsibilities

• Execute leader priorities with operational rigor, translating direction into actions and deliverables.
• Partner effectively across stakeholders, follow established processes, ensure operational accuracy and timely risk escalation.
• Establish and manage procedures governance, ownership and routine reviews to strengthen performance and risk management.
• Communicate enterprise decisions and connect to team strategy and priorities.
• Demonstrate deep process knowledge and focus on data-based decision making and continuous improvement.
• Coordinate leadership routines, meetings, and events with agendas and logistics.
• Take ownership of responsibilities and deliver high-quality work on time and to standard.
• Model an inclusive environment for employees aligned to Great Place to Work goals.

Skills

Outlook

Excel

SharePoint

PowerPoint

Teams

Budgeting

Financial analysis

Process improvement

Project coordination

Executive communication

Stakeholder management

Job description

Bank of America is seeking an experienced Administrative Manager to support a large department with budgeting, operations analysis and executive coordination. The role emphasizes process improvement, stakeholder management and effective communication.

The ideal candidate will manage multiple priorities, partner with senior leaders, and ensure compliance with policies while delivering high-quality work in a fast-paced environment.