Strategic Onsite Account Manager

The Adecco Group; Town of Pelham (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Parental leave

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and drive the strategic evolution of client programs in the United States. You will oversee daily recruitment activities, monitor KPIs and SLAs, and foster a collaborative partnership aligned with the client’s business objectives.

You will lead recruitment teams, grow and retain accounts, and position Adecco as a trusted workforce solutions partner.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in a services environment preferred.
• Proven track record in delivering customer satisfaction and expanding client relationships.

Responsibilities

• Serve as primary client contact for Adecco programs and escalation point for client questions.
• Grow and retain accounts through relationship management and performance reviews.
• Lead recruitment teams to meet KPIs, time-to-fill, and fill-rate targets.
• Price and sell services including conversions, temporary, and permanent placements.
• Prepare monthly/quarterly business reviews and report trends to leadership.

Skills

Client relationships

Team leadership

Recruitment management

MS Office proficiency

KPIs & SLAs

Verbal & written communication

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and drive the strategic evolution of client programs in the United States. You will oversee daily recruitment activities, monitor KPIs and SLAs, and foster a collaborative partnership aligned with the client’s business objectives.

You will lead recruitment teams, grow and retain accounts, and position Adecco as a trusted workforce solutions partner.