Strategic OCM & Transformation Consultant

Capgemini; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Vacation and holidays

Medical, dental, vision coverage

401(k) retirement plan

Job summary

Capgemini is seeking a hands-on OCM and Strategy & Transformation Consultant to join our transformation team in the Miami area. The role blends organizational change management with business analysis, stakeholder engagement, and adoption activities, working across IT transformation, operating-model design, and process improvement projects.

The successful candidate will bridge business users and project teams, structure ambiguous asks, and produce polished client-ready artifacts with light

Qualifications

• 2-5 years in Organizational Change Management or related roles.
• Experience conducting stakeholder analysis, change impact assessments, readiness assessments, communications, training, and adoption activities.
• Strong stakeholder management, facilitation, communication, and documentation skills.
• Experience creating client-ready deliverables such as process maps, RACI matrices, status reports.
• Familiar with Prosci/ADKAR, Kotter, or similar methodologies; certification preferred.

Responsibilities

• Support business transformation via OCM, BA, process improvement, and operational excellence.
• Partner with business, technology, and project stakeholders to drive adoption of new processes and operating models.
• Conduct stakeholder assessments, change impact analyses, readiness evaluations, and adoption tracking.
• Facilitate workshops to gather requirements and drive alignment for organizational readiness.
• Develop change management deliverables including communications, training materials, job aids, and governance materials.
• Document current-state and future-state processes, roles, and operating models.
• Support training, go-live readiness, and post-implementation adoption activities.
• Identify adoption risks and mitigation strategies throughout the project lifecycle.
• Create client-ready deliverables like process maps, dashboards, and executive reporting.

Skills

Stakeholder engagement

Change management

Business analysis

Training coordination

Adoption tracking

Process mapping

Executive communication

AI-assisted tooling

Agile/Hybrid delivery

Education

Bachelor's degree or equivalent

Tools

PowerPoint

Excel

Visio

Lucidchart

Miro

SharePoint

Job description

Capgemini is seeking a hands-on OCM and Strategy & Transformation Consultant to join our transformation team in the Miami area. The role blends organizational change management with business analysis, stakeholder engagement, and adoption activities, working across IT transformation, operating-model design, and process improvement projects.

The successful candidate will bridge business users and project teams, structure ambiguous asks, and produce polished client-ready artifacts with light