Strategic National Accounts Leader

Quiet Capital; Cincinnati (OH); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401K match up to 4%

Paid caregiver leave

Employee Assistance Program

Paid time off to volunteer

Job summary

Divisions Maintenance Group in Cincinnati, OH seeks a Team Leader to own a designated customer account’s strategic and financial outcomes, including full P&L responsibility and executive-level engagement.

You will lead Account Executives and Associate Team Leaders, drive forecasting, pricing strategy, and long-term growth, while ensuring customer satisfaction and operational alignment across functions. The role demands resilience, strong analytics, and the ability to travel for client engagement.

Qualifications

• Bachelor’s degree required; advanced degree or equivalent experience preferred.
• 7+ years of experience in direct customer account management, sales leadership, or territory management roles.
• Proven success owning a large customer account with full responsibility for revenue, margin, retention, and customer satisfaction.

Responsibilities

• Own overall account performance with full P&L responsibility for revenue growth and margin health.
• Develop and approve annual and multi-quarter strategic account plans.
• Establish pricing philosophy and contract strategy; approve non-standard pricing and major commitments.
• Maintain deep understanding of the customer’s business and regulatory considerations to inform strategy.
• Ensure forecasting accuracy and renewal strategy across the account.
• Build executive-level relationships and lead QBRs and high-level negotiations.
• Lead teams and ensure execution against strategic plans and KPIs.
• Monitor account health indicators and mitigate retention and profitability risks.

Skills

P&L ownership

Executive engagement

Forecasting

Pricing strategy

CRM usage

Leadership

Stakeholder management

Financial analysis

Sales leadership

C-level communication

Education

Bachelor’s degree

MBA preferred

Tools

Salesforce

Microsoft Office

Job description

Divisions Maintenance Group in Cincinnati, OH seeks a Team Leader to own a designated customer account’s strategic and financial outcomes, including full P&L responsibility and executive-level engagement.

You will lead Account Executives and Associate Team Leaders, drive forecasting, pricing strategy, and long-term growth, while ensuring customer satisfaction and operational alignment across functions. The role demands resilience, strong analytics, and the ability to travel for client engagement.