Strategic National Accounts Growth & Retention Lead

Blue Cross NC; North Carolina; Ibrido; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Parental leave and adoption support

401k with company contribution

Descrizione del lavoro

Blue Cross NC is seeking a seasoned Account Manager to lead national group sales and maintain profitable retention for existing clients in North Carolina. You will build trusted relationships with complex clients and consultants, analyzing data to deliver insights and value.

This hybrid role collaborates with client services and operations to coordinate renewals, cross-sell opportunities, and program enhancements while representing the company in the community and ensuring regulatory compliance.

Competenze

• Bachelor's degree or advanced degree (where required).
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.
• Must be able to obtain a North Carolina Health and Life Insurance license within 60 days of employment.
• Must possess and maintain a valid driver’s license.

Mansioni

• Responsible for the retention of existing business, maximizing group retention, and ensuring groups remain profitable partners.
• Negotiate renewals and cross sell opportunities with high profile, complex clients and consultants.
• Manage key group data and profiles, contribute to customer-centric knowledge base and ensure data is captured to support identification of future-state opportunities.
• Develop a trusted advisor relationship with producers by leveraging health market trends and group data analysis to drive decisions.
• Collaborate with Client Services team to ensure group issues are addressed effectively and project management and delivery needs are met.
• Partner with Group Center of Excellence and Operations to ensure seamless renewal coordination and enrollment.
• Identify and document best practices, and communicate key client experiences to seek process and sales resource improvement opportunities.
• Promote goodwill between Blue Cross NC and the community by maintaining contact with business leaders through participation in community affairs.

Conoscenze

Account management

Relationship building

Data analysis

Communication

Strategic thinking

Formazione

Bachelor's degree

Advanced degree

Descrizione del lavoro

Blue Cross NC is seeking a seasoned Account Manager to lead national group sales and maintain profitable retention for existing clients in North Carolina. You will build trusted relationships with complex clients and consultants, analyzing data to deliver insights and value.

This hybrid role collaborates with client services and operations to coordinate renewals, cross-sell opportunities, and program enhancements while representing the company in the community and ensuring regulatory compliance.