Senior Manager, Sales Enablement & Account Implementation

Habitat For Humanity Of Durham; United States; Hybrid; USD 144,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Paid Time Off

Parental leave

Tuition reimbursement

Career development

Job summary

Blue Cross NC is seeking a Senior Manager, Account Implementation and Sales Effectiveness to lead the account implementation function, RFP unit, and sales support. You’ll drive operational readiness, quality controls, and cross‑functional collaboration to deliver accurate, timely outcomes for new and renewing groups.

You will partner with Sales, Operations, IT, Legal, and Compliance to optimize processes, enable sales productivity, and manage risk while guiding a high‑performing team toward

Qualifications

• Bachelor's degree required.
• Eight or more years in business operations or related fields.
• Experience leading cross-functional teams and initiatives.
• Experience supporting sales enablement and proposal management.

Responsibilities

• Lead account implementation operations for new and renewing groups.
• Oversee proposal support operations from intake to delivery.
• Develop and execute operational strategies to improve outcomes.
• Partner with sales leadership to boost productivity and efficiency.
• Establish performance metrics and governance for outcomes.
• Drive continuous improvement in processes, automation, and scalability.
• Lead cross-functional initiatives and manage regulatory/compliance risks.

Skills

Budgeting

Leadership

Strategic planning

Cross-functional

Operations mgmt

Process improvement

Data analysis

Proposal mgmt

Education

Bachelor's degree

Job description

Blue Cross NC is seeking a Senior Manager, Account Implementation and Sales Effectiveness to lead the account implementation function, RFP unit, and sales support. You’ll drive operational readiness, quality controls, and cross‑functional collaboration to deliver accurate, timely outcomes for new and renewing groups.

You will partner with Sales, Operations, IT, Legal, and Compliance to optimize processes, enable sales productivity, and manage risk while guiding a high‑performing team toward