Strategic Mid-Market Telecom Account Manager

Spectrum, LLC; San Antonio (TX); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Spectrum, LLC in the United States is seeking a Mid Market Account Manager to upsell, renew and retain voice, data and video services for existing customers in mid-market and enterprise segments. Your consultative approach will strengthen client partnerships and drive revenue.

You will collaborate with Account Executives, manage CRM records, and participate in sales meetings to deepen knowledge. The role is office-based with occasional travel to client sites.

Competenze

• High school diploma or GED required.
• Bachelor's degree in business field preferred.
• Experience in B2B telecommunications sales or account management.
• Proficiency with CRM systems such as Salesforce.
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint, Outlook).

Mansioni

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients through telephone outreach, cold calls, visits, networking and industry events.
• Develop customer-centric proposals that articulate Spectrum's value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management.
• Maintain comprehensive sales databases to track activity and customer information.
• Work closely with Sales Support and Marketing teams to drive successful account outcomes.
• Participate in sales meetings and training sessions to deepen knowledge and expertise.

Conoscenze

Customer relationship management

Account management

Formazione

High school diploma or GED

Bachelor's degree in business field

Strumenti

Salesforce

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrizione del lavoro

Spectrum, LLC in the United States is seeking a Mid Market Account Manager to upsell, renew and retain voice, data and video services for existing customers in mid-market and enterprise segments. Your consultative approach will strengthen client partnerships and drive revenue.

You will collaborate with Account Executives, manage CRM records, and participate in sales meetings to deepen knowledge. The role is office-based with occasional travel to client sites.