Mid-Market Growth Account Manager

Spectrum, LLC; City of Rochester (NY); On-site; USD 44,000 - 73,000; Full time

Job summary

Spectrum is hiring a Mid Market Account Manager in the United States to drive growth by upselling voice, data, cloud and video services to existing customers in mid-market and enterprise segments. You will renew and renew contracts, win back former clients, and collaborate with Account Executive teams to expand revenues across Spectrum’s solutions.

This role requires CRM proficiency, B2B telecom experience, and a consultative approach to client partnerships.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in business or related field preferred.
• Experience in B2B telecom sales or account management.
• Proficient with CRM systems such as Salesforce.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals.
• Win back former customers with compelling solutions and incentives.
• Achieve monthly revenue quotas through targeted sales activities.
• Develop customer-centric proposals and collaborate with internal teams for seamless handoffs.

Skills

CRM usage

Account management

Communication skills

Education

GED

Bachelor’s degree in business

Tools

Salesforce

Excel

Word

PowerPoint

Outlook

Job description

Spectrum is hiring a Mid Market Account Manager in the United States to drive growth by upselling voice, data, cloud and video services to existing customers in mid-market and enterprise segments. You will renew and renew contracts, win back former clients, and collaborate with Account Executive teams to expand revenues across Spectrum’s solutions.

This role requires CRM proficiency, B2B telecom experience, and a consultative approach to client partnerships.