Strategic Mid‑Market Growth Account Manager

Comcast; Indianapolis (IN); On-site; USD 80,000 - 120,000; Full time

Job summary

Comcast is seeking a results-driven Senior Strategic Account Manager in Indianapolis to lead strategic relationships with mid-market customers and drive revenue growth across the Comcast Business Services portfolio.

You will develop account strategies, renew contracts, and partner with Sales, Finance and Operations to optimize opportunities. This role requires strong client engagement, multi-level selling, and a willingness to work varied hours as needed.

Qualifications

• Bachelor's Degree required or equivalent combination of coursework and experience.
• 5-7 years relevant work experience.

Responsibilities

• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Renew customer contracts to protect and grow existing revenue streams.
• Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned customers for Advanced Voice, Metro Ethernet or other Business Class products.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues.
• Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
• Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs.
• Position and sell Comcast Business Class services across multiple organizational levels including C-level and Executive level personnel.
• Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate goals.
• Regular attendance and willingness to work nights and weekends as necessary.

Skills

Customer Relationships

Account Management

Account Strategies

CRM

Education

Bachelor's Degree

Job description

Comcast is seeking a results-driven Senior Strategic Account Manager in Indianapolis to lead strategic relationships with mid-market customers and drive revenue growth across the Comcast Business Services portfolio.

You will develop account strategies, renew contracts, and partner with Sales, Finance and Operations to optimize opportunities. This role requires strong client engagement, multi-level selling, and a willingness to work varied hours as needed.