Strategic Mid-Market Account Growth Manager

Kaseya; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of Mid-Market accounts and drive expansion across its product suite. You will engage with key decision-makers, identify upsell opportunities, and align solutions to evolving needs in a fast-paced environment.

In this role you’ll collaborate with Customer Success and Sales teams, manage the pipeline in Salesforce, and consistently exceed revenue targets while delivering a seamless customer experience.

Qualifications

• 2-4+ years of experience within an account management or relationship focused sales role.
• Experience in B2B sales managing mid-market (250-1000 employees) clients.

Responsibilities

• Own and expand a portfolio of Mid-Market accounts, identifying upsell and cross-sell opportunities across Kaseya’s product suite.
• Re-engage and build relationships with existing customers, connecting with decision-makers and aligning solutions to evolving needs.
• Develop and execute tailored account plans, with regular outreach, check-ins, and business reviews.
• Monitor product usage and adoption metrics, address gaps, and drive engagement for growth and retention.
• Own revenue targets by driving expansion within the account base while working with Customer Success and Sales teams.
• Collaborate with Customer Success, Sales, and internal teams to deliver a seamless customer experience.
• Leverage Salesforce to manage the pipeline, activity, forecasting, and reporting.

Skills

Account management

B2B sales

Mid-market experience

Tools

Salesforce

Job description

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of Mid-Market accounts and drive expansion across its product suite. You will engage with key decision-makers, identify upsell opportunities, and align solutions to evolving needs in a fast-paced environment.

In this role you’ll collaborate with Customer Success and Sales teams, manage the pipeline in Salesforce, and consistently exceed revenue targets while delivering a seamless customer experience.