SaaS Account Expansion Manager

Kaseya; Norwalk (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to expand existing accounts and identify new growth opportunities within the portfolio. You will strengthen relationships with current clients and drive revenue growth through strategic account management.

In this role, you will proactively engage with customers, develop tailored strategies, and collaborate with internal teams to deliver exceptional outcomes. Prior SaaS sales experience and strong CRM skills are essential for success.

Qualifications

• 2+ years of B2B or B2C sales experience in technology or SaaS.
• Proven track record of exceeding sales targets.
• Proficient in using Salesforce to manage leads, opportunities and accounts.
• Strong organizational and interpersonal skills.

Responsibilities

• Drive account expansion with upsell and cross-sell opportunities.
• Build and maintain relationships with key decision-makers.
• Develop account-specific sales strategies and conduct regular business reviews.
• Monitor adoption and address usage challenges to enable growth.
• Own sales targets and contribute to short- and long-term revenue.
• Collaborate with Customer Success and Sales for smooth implementations.
• Log and track all interactions in Salesforce to drive sales success.

Skills

Account management

Sales targeting

CRM proficiency

Relationship building

Communication skills

Tools

Salesforce

Job description

Kaseya is seeking an enthusiastic Account Manager to expand existing accounts and identify new growth opportunities within the portfolio. You will strengthen relationships with current clients and drive revenue growth through strategic account management.

In this role, you will proactively engage with customers, develop tailored strategies, and collaborate with internal teams to deliver exceptional outcomes. Prior SaaS sales experience and strong CRM skills are essential for success.