Growth-Focused SMB Account Manager (SaaS)

Kaseya; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to manage a portfolio of SMB accounts, re-engage customers, and drive revenue growth across Kaseya’s product suite. You will identify upsell opportunities, align solutions with evolving needs, and collaborate with cross-functional teams to maximize account potential.

Ideal candidates have 2+ years in account management or relationship-focused sales, plus SaaS or tech sales exposure, strong CRM skills, and a proven ability to meet targets in a

Qualifications

• 2+ years of experience in an account management or relationship-focused sales role.

Responsibilities

• Own and expand a portfolio of SMB accounts to unlock upsell and cross-sell opportunities.
• Re-engage and strengthen relationships with existing customers and key decision-makers.
• Develop and execute account plans with regular outreach and business reviews.
• Monitor product usage and value realization to drive retention and growth.
• Meet or exceed revenue targets through account expansion and revenue ownership.
• Collaborate with Customer Success, Sales, and other teams to deliver a seamless customer experience and accurate forecasts.

Skills

Account management

Sales

SaaS sales

CRM

Tools

Salesforce

Job description

Kaseya is seeking an enthusiastic Account Manager to manage a portfolio of SMB accounts, re-engage customers, and drive revenue growth across Kaseya’s product suite. You will identify upsell opportunities, align solutions with evolving needs, and collaborate with cross-functional teams to maximize account potential.

Ideal candidates have 2+ years in account management or relationship-focused sales, plus SaaS or tech sales exposure, strong CRM skills, and a proven ability to meet targets in a