Strategic Account Manager, SaaS & Growth

Kaseya

Miami (FL)

On-site

USD 70,000 - 100,000

Full time

9 days ago

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Job summary

Kaseya is seeking a driven Account Manager to join our Commercial Business team in North America. You will manage a portfolio of commercial accounts, fostering strong relationships and driving growth across SMB, Mid-Market, Enterprise, SLED, or Channel segments using Kaseya's platform.

Ideal candidates bring 2–5+ years in account management, solid communication skills, and a growth mindset. The role emphasizes collaboration with Customer Success, Sales Engineering, and Marketing to deliver

Qualifications

2–5+ years in account management or a relationship-focused sales role.
Strong communication, organizational and problem-solving skills.
Motivated, resilient and coachable with a growth mindset.
Experience with B2B SaaS or technology solutions is a plus.

Responsibilities

Own a portfolio of commercial accounts and grow relationships across Kaseya's solutions.
Build trusted relationships with key stakeholders and align solutions to evolving business needs.
Develop and execute strategic account plans with regular outreach and business reviews.
Identify upsell, cross-sell, and expansion opportunities to drive revenue.
Monitor adoption and engagement to maximize long-term value.
Collaborate with Customer Success, Sales Engineering, Marketing and others to ensure excellent customer experience.
Maintain an accurate sales pipeline, forecasts, and activity in Salesforce.