Strategic Mid‑Market Account Executive (Upsell)

Mimecast North America, Inc.; Lexington (MA); On-site; USD 152,000 - 228,000; Full time

Job summary

Mimecast North America, Inc. is seeking an Account Manager, Senior Mid-Market to own and grow a portfolio of 1,500–5,000-employee customers.

You will drive upsell and cross-sell revenue while maintaining trusted relationships and guiding deals through the buying process within IT and cybersecurity teams. You will collaborate with Partner/Channel Development, Customer Success, and Support to ensure renewal and expansion goals are met, using Salesforce to manage pipeline and forecast.

Qualifications

• Experience managing a portfolio of Senior Mid-Market customers.
• Proven ability to meet upsell and retention quotas.
• Ability to engage with IT buyers and buying committees.
• Strong business acumen and opportunity identification within accounts.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets.
• Partner with Channel Development to build account plans.
• Manage a disciplined pipeline and forecast data in Salesforce.
• Build and maintain trusted relationships with multiple stakeholders in existing accounts.
• Identify expansion opportunities and sell Mimecast products into current customers.
• Collaborate with Customer Success and Support to meet goals.

Skills

Account management

Upsell opportunities

Cross-sell strategies

CRM (Salesforce)

Pipeline management

Stakeholder management

Tools

Salesforce

Job description

Mimecast North America, Inc. is seeking an Account Manager, Senior Mid-Market to own and grow a portfolio of 1,500–5,000-employee customers.

You will drive upsell and cross-sell revenue while maintaining trusted relationships and guiding deals through the buying process within IT and cybersecurity teams. You will collaborate with Partner/Channel Development, Customer Success, and Support to ensure renewal and expansion goals are met, using Salesforce to manage pipeline and forecast.