Mid-Market Account Manager — Upsell Leader (Remote US)

Mimecast; Ohio; Remote; USD 152,000 - 228,000; Full time

Job summary

Mimecast is seeking an Account Manager, Mid-Market in the United States. You will own a portfolio of existing customers with 750–1,500 employees and drive revenue through upsell and cross-sell.

The role emphasizes relationship-driven selling, leveraging cloud computing knowledge to engage technical buyers and buying committees. You'll manage pipeline and forecast, collaborate with Partner Development, and maintain strong stakeholder relationships to expand Mimecast products within current

Qualifications

• Manage a portfolio of mid-market IT customers.
• Meet upsell and retention targets.
• Communicate with multiple stakeholders across accounts.
• Understand cloud computing and cybersecurity stack to engage technical buyers.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of mid‑market accounts.
• Partner with the Partner/Channel Development team to build and execute account plans.
• Build and manage a disciplined pipeline, supported by sales activity plans aligned with your revenue quota.
• Develop and maintain trusted relationships with multiple stakeholders across your existing customer base.
• Identify expansion opportunities and sell additional Mimecast products into existing accounts.
• Keep account activity, pipeline, and forecast data accurate in Salesforce.
• Apply Mimecast's end-to-end sales methodology consistently across your portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.

Skills

Portfolio management

Upsell & cross-sell

CRM / Salesforce

Strategic account planning

Stakeholder engagement

Tools

Salesforce

Job description

Mimecast is seeking an Account Manager, Mid-Market in the United States. You will own a portfolio of existing customers with 750–1,500 employees and drive revenue through upsell and cross-sell.

The role emphasizes relationship-driven selling, leveraging cloud computing knowledge to engage technical buyers and buying committees. You'll manage pipeline and forecast, collaborate with Partner Development, and maintain strong stakeholder relationships to expand Mimecast products within current