Remote Mid-Market Account Manager | Upsell & Growth

Mimecast North America, Inc.; Georgia; Remote; USD 152,000 - 228,000; Full time

Job summary

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market for remote US. You will own a portfolio of mid-market customers (750-1500 employees) and drive revenue through upsell and cross-sell, focusing on relationship-driven selling rather than net-new prospecting.

You will manage pipeline in Salesforce, collaborate with Customer Success, and build plans with partners. OTE range and compensation details are included, with emphasis on quota attainment and cross-functional coordination.

Qualifications

• Proven ability to manage a portfolio of mid-market IT customers.
• Strong judgment to identify upsell opportunities.
• Understanding of corporate IT and cloud computing.
• Ability to hold conversations with technical buyers.
• Experience using a CRM to manage opportunities and pipeline.
• Self-motivated with disciplined pipeline management in a fast-paced environment.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of mid-market accounts.
• Partner with the Partner/Channel Development team to build and execute account plans.
• Build and manage a disciplined pipeline, supported by sales activity plans aligned with your revenue quota.
• Develop and maintain trusted relationships with multiple stakeholders across your existing customer base.
• Identify expansion opportunities and sell additional Mimecast products into existing accounts.
• Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
• Apply Mimecast's end-to-end sales methodology consistently across your portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.

Skills

Portfolio mgmt

Upsell opportunities

Cloud computing

Relationship building

Salesforce

Organization

Tools

Salesforce CRM

Job description

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market for remote US. You will own a portfolio of mid-market customers (750-1500 employees) and drive revenue through upsell and cross-sell, focusing on relationship-driven selling rather than net-new prospecting.

You will manage pipeline in Salesforce, collaborate with Customer Success, and build plans with partners. OTE range and compensation details are included, with emphasis on quota attainment and cross-functional coordination.