Mid-Market Account Manager (Remote) - Upsell & Grow

Mimecast North America, Inc.; California; Remote; USD 152,000 - 228,000; Full time

Job summary

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market to own a portfolio of mid-market customers (750–1,500 employees) and grow revenue through upsell and cross-sell.

This quota-carrying role emphasizes relationship-driven selling and collaboration with cross-functional teams in a remote-US setting. You'll engage technical buyers and buying committees, manage pipeline in Salesforce, and apply Mimecast's sales methodology to expand our cybersecurity and cloud offerings.

Qualifications

• Experience managing a portfolio of mid-market IT customers (750–1500 employees).
• Proven ability to meet sales, upsell and retention quotas.
• Strong understanding of cloud computing and cybersecurity stack.
• Ability to engage technical buyers and buying committees.
• Experience using Salesforce or another CRM.
• Self-motivated with disciplined pipeline management.

Responsibilities

• Meet upsell and cross-sell revenue targets monthly, quarterly, and yearly.
• Partner with Partner/Channel Development to build account plans.
• Build and manage a disciplined pipeline aligned with revenue quota.
• Develop and maintain trusted relationships with multiple stakeholders across accounts.
• Identify expansion opportunities and sell additional Mimecast products.
• Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
• Apply Mimecast's end-to-end sales methodology consistently across portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.

Skills

Sales experience

Upsell & cross-sell

Relationship management

CRM (Salesforce)

Cloud computing knowledge

Tools

Salesforce

Job description

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market to own a portfolio of mid-market customers (750–1,500 employees) and grow revenue through upsell and cross-sell.

This quota-carrying role emphasizes relationship-driven selling and collaboration with cross-functional teams in a remote-US setting. You'll engage technical buyers and buying committees, manage pipeline in Salesforce, and apply Mimecast's sales methodology to expand our cybersecurity and cloud offerings.