Remote Mid-Market Account Manager - Growth & Upsell

Mimecast North America, Inc.; Tennessee; Remote; USD 152,000 - 228,000; Full time

Job summary

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market to own and expand a portfolio of mid-market customers (750–1,500 employees) from a remote US base.

This quota-carrying role emphasizes relationship-driven selling, pipeline discipline, and fluent discussion of cloud computing and cybersecurity with technical buyers and buying committees. You will meet upsell and cross-sell targets, partner with channel teams, maintain accurate Salesforce data, and drive expansion

Qualifications

• Experience managing a portfolio of mid-market IT customers with quota attainment.
• Strong commercial judgment to identify upsell opportunities within existing accounts.
• Ability to discuss cloud computing and cybersecurity with technical buyers and committees.
• Experience using a CRM to manage opportunities, pipeline, and account activity.
• Self-motivated, organized, and disciplined in a fast-paced, quota-driven environment.

Responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio.
• Partner with Partner/Channel Development to build and execute account plans.
• Build and manage a disciplined pipeline with activity plans aligned to revenue quotas.
• Develop and maintain trusted relationships with multiple stakeholders across accounts.
• Identify expansion opportunities and sell additional Mimecast products into existing accounts.
• Keep account activity, pipeline, and forecast data accurate in Salesforce.
• Apply Mimecast's end-to-end sales methodology across your portfolio.
• Collaborate with Customer Success, Support, and other teams to support customers and business goals.

Skills

Mid-market accounts

Upsell & cross-sell

Salesforce CRM

Pipeline management

Stakeholder engagement

Cloud computing

Tools

Salesforce

Job description

Mimecast North America, Inc. is seeking an Account Manager, Mid-Market to own and expand a portfolio of mid-market customers (750–1,500 employees) from a remote US base.

This quota-carrying role emphasizes relationship-driven selling, pipeline discipline, and fluent discussion of cloud computing and cybersecurity with technical buyers and buying committees. You will meet upsell and cross-sell targets, partner with channel teams, maintain accurate Salesforce data, and drive expansion