Remote Mid‑Market Account Manager: Upsell & Growth

Mimecast; Illinois; Hybrid; USD 152,000 - 228,000; Full time

Job summary

Mimecast Limited in the United States is seeking an Account Manager, Mid-Market to own a portfolio of existing customers (750–1,500 employees) and drive revenue through upsell and cross-sell. This quota-carrying role emphasizes relationship-driven selling and a disciplined pipeline.

You will engage with technical buyers, collaborate with Customer Success and Support, and utilize Salesforce for forecasting and activity tracking. The on-target earnings range is 152,000–228,000 USD plus benefits.

Qualifications

• Experience managing a portfolio of existing mid-market IT customers with 750–1,500 employees.
• Proven ability to meet sales and upsell/retention quotas.
• Strong understanding of corporate IT buying processes and cloud/cybersecurity stack.

Responsibilities

• Meet revenue targets for upsell and cross-sell.
• Build and execute account plans with Partner/Channel Development.
• Maintain a disciplined pipeline and forecast in Salesforce.
• Develop trusted relationships across stakeholders.
• Identify expansion opportunities and sell additional Mimecast products.
• Collaborate with Customer Success and Support teams.

Skills

Portfolio management

Upsell/cross-sell

Relationship building

Pipeline management

Salesforce CRM

Cloud computing awareness

Tools

Salesforce

Job description

Mimecast Limited in the United States is seeking an Account Manager, Mid-Market to own a portfolio of existing customers (750–1,500 employees) and drive revenue through upsell and cross-sell. This quota-carrying role emphasizes relationship-driven selling and a disciplined pipeline.

You will engage with technical buyers, collaborate with Customer Success and Support, and utilize Salesforce for forecasting and activity tracking. The on-target earnings range is 152,000–228,000 USD plus benefits.