Strategic LTL Logistics & Operations Specialist

Integrity Express Logistics, LLC; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Integrity Express Logistics, LLC is seeking an Operations Specialist to oversee LTL operations in the assigned territory. The role includes quoting, routing, tracking shipments, and supporting the sales team to close new business.

The position requires transportation operations experience and strong customer service skills, with collaboration across internal departments to ensure customer satisfaction and growth of sales.

Qualifications

• 2 years of transportation operations experience.
• 2+ years of demonstrated customer service experience.
• Excellent written and oral communication.
• Ability to facilitate training and speak to peers and groups.
• Excellent customer service and ability to handle ambiguity.

Responsibilities

• Oversee LTL operations within the territory.
• Assist in day-to-day quoting and routing of LTL freight services.
• Provide customer service support including tracking and tracing shipments.
• Support the sales team to close new business.
• Coordinate with internal departments to service customers and grow sales.

Skills

Transportation operations

Customer service

Communication

Training ability

Team collaboration

Job description

Integrity Express Logistics, LLC is seeking an Operations Specialist to oversee LTL operations in the assigned territory. The role includes quoting, routing, tracking shipments, and supporting the sales team to close new business.

The position requires transportation operations experience and strong customer service skills, with collaboration across internal departments to ensure customer satisfaction and growth of sales.