Strategic LTL Operations & Sales Coordinator

IEL Integrity Express Logistics; Cincinnati (OH); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

IEL Integrity Express Logistics in Cincinnati, OH is seeking a Strategic Services Operations Specialist to oversee all aspects of LTL operations in the territory, including quoting, routing, tracking and customer service. You will support the sales team to close new business and coordinate with internal departments to ensure service excellence.

Strong communication and teamwork are essential, along with the ability to adapt to changing priorities and respond promptly to customer inquiries and

Formación

• 2 years of transportation operations experience.
• 2+ years of demonstrated customer service experience.
• Excellent written and oral communication.
• Ability to facilitate training and speak to peers and groups.
• Ability to deal with ambiguity and pivot plans as needed.
• Willingness to collaborate as a team and share ideas.

Responsabilidades

• Oversee all aspects of the LTL operations within the territory.
• Assist in quoting and routing LTL freight services and customer service including tracking and tracing shipments.
• Support the sales team to close new business.
• Coordinate with internal departments to ensure cohesive service and sales goals.

Conocimientos

Transportation operations

Customer service

Communication

Training / public speaking

Team collaboration

Ambiguity handling

Descripción del empleo

IEL Integrity Express Logistics in Cincinnati, OH is seeking a Strategic Services Operations Specialist to oversee all aspects of LTL operations in the territory, including quoting, routing, tracking and customer service. You will support the sales team to close new business and coordinate with internal departments to ensure service excellence.

Strong communication and teamwork are essential, along with the ability to adapt to changing priorities and respond promptly to customer inquiries and