Strategic Logistics Operations Coordinator

FedEx Logistics; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

FedEx Logistics in Indianapolis, IN is seeking a capable Dispatch Associate to support pickup and delivery operations. You will coordinate linehaul dispatch, monitor performance metrics, and ensure regulatory compliance under DOT rules.

In this role you will enter dispatch events into Vision/VRP systems, communicate with contractors and BC/AOs, and help develop corrective action plans. Strong organizational, communication, and MS Office skills are essential.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business, Logistics or related field preferred.
• Experience in administrative support, customer service or dock operations preferred.

Responsibilities

• Coordinate the dispatch of linehaul transportation equipment.
• Enter all dispatch events into the online system to ensure timely delivery.
• Monitor service, safety, cost and quality metrics daily.
• Communicate with ICs/ISPs and BC/AOs about load plan changes.
• Maintain vehicle maintenance information and DOT compliance.
• Assist in driver training classes.
• Perform other duties as assigned.

Skills

Customer service

Time management

Multi-tasking

Verbal & written communication

Numerical data interpretation

Microsoft Office

DOT regulations

Education

High school diploma or GED

Bachelor’s degree in Business, Logistics or related area

Tools

Microsoft Office

Job description

FedEx Logistics in Indianapolis, IN is seeking a capable Dispatch Associate to support pickup and delivery operations. You will coordinate linehaul dispatch, monitor performance metrics, and ensure regulatory compliance under DOT rules.

In this role you will enter dispatch events into Vision/VRP systems, communicate with contractors and BC/AOs, and help develop corrective action plans. Strong organizational, communication, and MS Office skills are essential.