Vehicle Dispatch & Emergency Communications Specialist

FedEx Group; Indianapolis (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

FedEx in Indianapolis, IN, is seeking a Dispatch Coordinator to handle routine and emergency calls from internal and external contacts and dispatch the appropriate personnel.

Responsibilities include recording calls, generating reports, scheduling mobile crews, monitoring radio and phone lines, and supporting a busy office with multiple dispatches and strong communication skills.

This role requires a high school diploma and at least two years of ramp or dispatch experience.

Qualifications

• High school diploma/GED required.
• Two (2) years related ramp or dispatch experience preferred.
• Proficient with MS Word and Excel.
• Excellent human relations and communication skills.

Responsibilities

• Records all calls and update access database.
• Runs needed reports, track call trends.
• Schedules mobile crews at efficient locations to be able to respond to calls.
• Monitors radio calls and telephones and transfer as needed.
• Perform other duties as assigned.

Skills

Ramp knowledge

PC proficiency (Word & Excel)

Excellent communication

Multitask in busy office

Education

High school diploma/GED

Job description

FedEx in Indianapolis, IN, is seeking a Dispatch Coordinator to handle routine and emergency calls from internal and external contacts and dispatch the appropriate personnel.

Responsibilities include recording calls, generating reports, scheduling mobile crews, monitoring radio and phone lines, and supporting a busy office with multiple dispatches and strong communication skills.

This role requires a high school diploma and at least two years of ramp or dispatch experience.