Strategic Logistics Account Manager - Hybrid

Sheer Logistics; Chesterfield (MO); Hybrid; USD 55,000 - 62,000; Full time

Job summary

Sheer Logistics is seeking an Account Manager to build lasting partnerships with customers from our St. Louis area HQ. You will oversee a portfolio of clients, develop new business within existing accounts, and liaise with cross‑functional teams to improve the customer experience.

The role requires 2+ years in logistics account management, including SaaS or TMS systems, and a BA/BS or equivalent experience. Hybrid work with in‑office Tue–Thu in St. Louis is offered.

Qualifications

• 2+ years of Logistics Account Management experience.
• 2+ years Industry experience account managing SaaS and/or TMS accounts.
• BA/BS degree or equivalent experience preferred.
• High School Diploma or GED equivalent.

Responsibilities

• Build and develop relationships with customers to ensure continued partnership.
• Communicate shipment updates proactively with a customer-centric approach.
• Analyze customer inquiries to provide timely insights and updates.
• Identify opportunities to improve operational efficiency.
• Respond to customers with urgency to provide excellent service.
• Leverage automation to take action and promote value.
• Call on dormant customers to reestablish contact and generate demand.
• Generate reports using the technology platform and analyze load data.
• Drive profit through sales plan execution and supplier relationships.
• Collaborate internally with Finance, Operations, and Supply Chain.

Skills

Negotiation

Presentation

Communication

Multitasking

Analytical skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

BA/BS degree or equivalent experience

Job description

Sheer Logistics is seeking an Account Manager to build lasting partnerships with customers from our St. Louis area HQ. You will oversee a portfolio of clients, develop new business within existing accounts, and liaise with cross‑functional teams to improve the customer experience.

The role requires 2+ years in logistics account management, including SaaS or TMS systems, and a BA/BS or equivalent experience. Hybrid work with in‑office Tue–Thu in St. Louis is offered.