Strategic Logistics Account Manager

PGL (Perimeter Global Logistics); Miami (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

PGL is seeking an Account Manager for its high-profile client base to oversee end-to-end logistics solutions, build relationships with key stakeholders, and ensure on-time delivery across supply chains.

The role emphasizes proactive customer operations management, continuous improvement, and coordination with internal teams to align real-time planning with client needs and achieve KPI targets.

Qualifications

• Prior supervisory/management experience in logistics and fulfillment operations.
• Inventory and production planning management experience.
• Multi facility warehouse management experience.
• Experience in managing API/EDI integration endeavors.
• Skilled in using sophisticated warehouse management system (WMS) and transportation management systems (TMS).
• Ideally experienced in system changeover/conversion/new system adoption.

Responsibilities

• Defining and documenting processes and procedures to meet/exceed client specifications.
• Training staff on proper execution of standard operating procedures.
• Creating and executing continuous improvement endeavors.
• Align real time planning with communication to clients as well as the internal team.
• Engineer custom solutions for ever changing industry demands.
• Troubleshooting system errors and implement controls to prevent/identify errors proactively.
• Customizing fulfillment solutions to match the needs of our clients.
• Organizing requests and open action items to confirm execution and provide timely notifications to clients.
• Managing internal resources to execute requests effectively.
• Manage and coordinate delivery to customer’s stores in the local market.
• Manage inventory and cycle count processes.
• Responsible for daily KPI management and daily communication with the customer.

Skills

Active Listening

Management of Personnel Resources

Speaking

Critical Thinking

Time Management

Complex Problem Solving

Coordination

Judgment and Decision Making

Monitoring

Reading Comprehension

Education

Bachelor's degree in logistics/supply chain

Business degree in management

Industry specific certifications/credentials

Process Expertise (6-Sigma)

Tools

Desktop computers

Facsimile machines

Laptop computers

Special purpose telephones

Multi-line telephone systems

Job description

PGL is seeking an Account Manager for its high-profile client base to oversee end-to-end logistics solutions, build relationships with key stakeholders, and ensure on-time delivery across supply chains.

The role emphasizes proactive customer operations management, continuous improvement, and coordination with internal teams to align real-time planning with client needs and achieve KPI targets.