Strategic Logistics Account Manager — Growth & Service

Covenant Logisitcs; Lancaster (TX); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Paid holidays

Tuition reimbursement

Employee discount program

DFSA

Adoption assistance

EAP

Pet insurance

Job summary

Covenant Logistics is seeking an experienced account manager to serve as the onsite liaison with a key customer, driving service excellence and revenue growth. You will coordinate transportation plans, lead cross-functional teams, and ensure fleet availability to meet demand.

The role emphasizes proactive communication, issue resolution, and adherence to compliance standards. Strong leadership and collaboration across departments are required.

Qualifications

• Bachelor's degree in Business or Logistics, or equivalent.
• Minimum 3+ years in transportation industry.
• Leadership experience preferred.

Responsibilities

• Develop and maintain strong customer relationships through proactive communication and issue resolution.
• Coordinate transportation requirements and ensure service commitments are achieved.
• Oversee daily fleet operations to ensure safe, compliant, and profitable execution.
• Monitor equipment availability and fleet capacity to support customer demand.
• Coordinate maintenance to minimize disruptions and maximize utilization.
• Plan and optimize freight movements balancing service, cost, and equipment.
• Monitor operational metrics and KPI performance.
• Identify profitability improvements through better fleet utilization.

Skills

Truckload ops

DOT/FMCSA knowledge

Multitasking

Analytical skills

Customer relationships

Communication skills

Cross-functional collaboration

Leadership potential

Education

Bachelor's degree in Business/Logistics

Tools

Transportation management systems

Microsoft Office

Job description

Covenant Logistics is seeking an experienced account manager to serve as the onsite liaison with a key customer, driving service excellence and revenue growth. You will coordinate transportation plans, lead cross-functional teams, and ensure fleet availability to meet demand.

The role emphasizes proactive communication, issue resolution, and adherence to compliance standards. Strong leadership and collaboration across departments are required.