Strategic Logistics Account Manager

Covenant Transport; Houston (TX); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Holidays

Job summary

Covenant Logistics is seeking an Extended Coverage Account Manager to manage an assigned customer base, perform spot quoting, and resolve shipment issues while driving revenue growth. You will coordinate with Sales, Asset Planning, and Fleet teams to ensure service excellence and on-time performance.

The role requires a Bachelor's degree in a related field, strong communication, and the ability to juggle multiple systems and time zones across the United States.

Qualifications

• Bachelor's degree in supply chain, business or similar field required; 1 year experience may substitute for each year of education.
• Prior customer service or logistics experience is highly desired.

Responsibilities

• Collaborate with Asset Planning and Fleet Management to maximize utilization and revenue.
• Monitor and manage multiple systems for tracking, visibility, and service needs.
• Meet load count goals to drive revenue growth.
• Solicit freight from assigned customer base by phone and email.
• Monitor and report on customer commitments to ensure they are met.
• Ensure customers with drop pools have sufficient equipment to meet demand.
• Trace shipments to ensure on-schedule loads and communicate delays promptly.
• Gather and store load information accurately in the system.
• Research and record service data for internal and external reporting.
• Coordinate with Sales, Asset Planning and Fleet teams to execute load plans.
• Maintain data integrity across programs while handling daily responsibilities.
• Cross train within Extended Coverage team.

Skills

Communication

MS Office

Prioritization

Organization

Independence

Geography knowledge

Transit time zones

Multisystem juggling

Education

Bachelor's degree in supply chain management

Tools

Microsoft Office Suite

Reporting systems

Job description

Covenant Logistics is seeking an Extended Coverage Account Manager to manage an assigned customer base, perform spot quoting, and resolve shipment issues while driving revenue growth. You will coordinate with Sales, Asset Planning, and Fleet teams to ensure service excellence and on-time performance.

The role requires a Bachelor's degree in a related field, strong communication, and the ability to juggle multiple systems and time zones across the United States.