Strategic Lease Renewal Pro

Invitation Homes Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 79,716,000 - 138,173,000; Full time

Benefits offered by this job

Annual bonus

Paid time off (PTO)

401(k) with company matching

Casual dress code

Team events

Job summary

Invitation Homes in Charlotte, North Carolina seeks a Renewal Specialist to manage lease renewals for current residents. You will negotiate renewal terms, deliver outstanding customer service, and ensure timely processing of lease documents. The role requires real estate licensing and strong leasing knowledge.

The position emphasizes organization, communication, and collaboration with team members, supervisors, and external partners, with administrative support duties as needed.

Qualifications

• High school diploma or GED required.
• Active Real Estate license required.
• Broad residential leasing knowledge.
• Experience in customer service or administrative roles.
• Experience in property management or maintenance helpful.

Responsibilities

• Initiate communication with residents to discuss lease renewal options.
• Negotiate lease renewals to meet targets and guidelines.
• Provide excellent customer service and address inquiries during the renewal process.
• Prepare and process lease documents accurately and timely.
• Support with clerical tasks, data entry, and document processing.

Skills

Verbal written communication

Organizational skills

Customer service

Negotiation

Attention to detail

Conflict resolution

Education

High school diploma or GED

Real Estate license

Tools

MS Word

Excel

Outlook

Adobe

Job description

Invitation Homes in Charlotte, North Carolina seeks a Renewal Specialist to manage lease renewals for current residents. You will negotiate renewal terms, deliver outstanding customer service, and ensure timely processing of lease documents. The role requires real estate licensing and strong leasing knowledge.

The position emphasizes organization, communication, and collaboration with team members, supervisors, and external partners, with administrative support duties as needed.