Leasing Specialist: Drive Occupancy & Resident Success

1KD THR Property Management LP; Charlotte (NC); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Monthly incentive

Paid time off

401k with match

Casual dress

Team events

Job summary

Invitation Homes in Charlotte, NC is seeking a Leasing Specialist to manage occupancy, revenue growth and resident experience from inquiry through lease term. You will present rental options, conduct in-person showings, negotiate lease terms, and guide applicants through the move-in process.

The ideal candidate holds a High School Diploma or GED, an active Real Estate license, strong customer service, and excellent organization; experience in residential leasing and property management is a

Qualifications

• High School Diploma or GED required.
• Active Real Estate license affiliated with Invitation Homes as the designated brokerage.
• Broad residential leasing knowledge.
• Proven experience in customer service.
• Experience in property management or maintenance helpful.
• Excellent organizational skills with attention to detail.
• Strong verbal and written communications skills.
• Tech proficiency: MS Word, Excel, Outlook, Adobe.
• Ability to work weekends/holidays if needed.

Responsibilities

• Maintain awareness of home inventory, including pricing, availability, lease expirations, market trends and competitor properties.
• Provide timely feedback to management on market conditions and performance.
• Facilitate leasing by understanding resident needs, negotiating lease terms, and conducting in-person showings.
• Promote lease enhancements to new and existing residents.
• Build and maintain strong customer relationships through exceptional service.
• Collaborate with market leadership to address resident needs and drive improvements.
• Review reports to identify workflow priorities and opportunities.
• Manage leads, appointments, and follow-ups to ensure an effective pipeline.
• Conduct property tours, initiate new leases, and use consultative sales techniques.
• Oversee lease negotiations, document signings, and move-in funds.

Skills

Customer service

Communication

Organizational skills

Conflict resolution

Negotiation

Education

High School Diploma or GED

Real Estate license

Tools

MS Word

Excel

Outlook

Adobe

Job description

Invitation Homes in Charlotte, NC is seeking a Leasing Specialist to manage occupancy, revenue growth and resident experience from inquiry through lease term. You will present rental options, conduct in-person showings, negotiate lease terms, and guide applicants through the move-in process.

The ideal candidate holds a High School Diploma or GED, an active Real Estate license, strong customer service, and excellent organization; experience in residential leasing and property management is a