Resident Experience & Leasing Specialist

Bell Partners Inc.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth

Health insurance

401(k) match

Paid time off

Training programs

Referral bonus

Inclusive culture

Job summary

Bell Partners in Charlotte, NC is seeking a Leasing Consultant to welcome prospects, coordinate tours, and respond to leasing inquiries. You will interact with current residents on day-to-day issues and help renew existing leases, serving as a central communication hub between residents, management, and maintenance.

The role emphasizes strong customer service, professionalism, and teamwork, with opportunities for career growth and a comprehensive benefits package including health insurance,

Qualifications

• High School diploma or GED required.
• 1+ years’ customer service experience; hospitality or apartment leasing role preferred.
• Must demonstrate exceptional customer service and professional image.
• Strong written and oral communication; ability to work in a team.
• Proficient in MS Office; basic computer skills.
• Knowledge of Fair Housing practices is a plus.

Responsibilities

• Welcome residents, prospects, and visitors and coordinate tours.
• Respond to inquiries about leasing and services.
• Process applications and lease packets with addendums.
• Coordinate lease renewals and maintain resident relations.
• Coordinate with management and maintenance teams.

Skills

Customer service

Communication

Teamwork

Professional image

MS Office

Sales oriented

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners in Charlotte, NC is seeking a Leasing Consultant to welcome prospects, coordinate tours, and respond to leasing inquiries. You will interact with current residents on day-to-day issues and help renew existing leases, serving as a central communication hub between residents, management, and maintenance.

The role emphasizes strong customer service, professionalism, and teamwork, with opportunities for career growth and a comprehensive benefits package including health insurance,