Strategic Key Accounts Manager

MSC; Cary (NC); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC is seeking a Key Accounts Executive in the United States to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key accounts. You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth.

Responsibilities include developing strategies to penetrate accounts, partnering with internal teams, using CRM data for forecasting, and

Qualifications

• High school diploma or GED required.
• 2–3 years outside direct sales experience preferred but not required.
• Strong technical aptitude to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and alignment with needs.
• Develop and execute strategies to deepen penetration within accounts and achieve sales targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions addressing customer priorities.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Job description

MSC is seeking a Key Accounts Executive in the United States to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key accounts. You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth.

Responsibilities include developing strategies to penetrate accounts, partnering with internal teams, using CRM data for forecasting, and