Strategic Key Accounts Executive

MSC; Fort Wayne (IN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

MSC is seeking a Key Accounts Executive in Indiana to drive growth by expanding relationships within key accounts and identifying cross-sell opportunities. You will manage portfolios with revenues from $25K to $250K and lead on-site service and account management for maximum retention.

Responsibilities include expanding sales to new accounts, deepening product penetration with VMI focus, and collaborating with internal teams to execute strategic sales plans.

Qualifications

• Requires strong communication, presentation, and relationship-building skills.
• Ability to read and analyze technical materials and respond to customer needs.
• Experience with MS Office and order systems preferred.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen penetration and achieve sales targets.
• Serve as trusted advisor with value-driven solutions for priorities.
• Lead major programs within assigned accounts and ensure retention.
• Process orders, verify shipments, stock inventory, and manage returns.
• Use CRM to track activity, forecast, and report on trends.
• Collaborate with teams to deliver excellent service and follow-up.

Skills

Communication

Presentation

Relationship-building

Technical aptitude

Problem solving

Time management

Organization

MS Word

Excel

PowerPoint

Email proficiency

Order systems

Handheld scanners

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email systems

PC-based order systems

Handheld scanning devices

Job description

MSC is seeking a Key Accounts Executive in Indiana to drive growth by expanding relationships within key accounts and identifying cross-sell opportunities. You will manage portfolios with revenues from $25K to $250K and lead on-site service and account management for maximum retention.

Responsibilities include expanding sales to new accounts, deepening product penetration with VMI focus, and collaborating with internal teams to execute strategic sales plans.