Key Accounts Executive — Growth, VMI & Strategic Sales

MSC Industrial Direct Co., Inc.; Garner (NC); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC seeks a Key Accounts Executive to drive sales growth by expanding relationships with current customers and identifying cross-sell opportunities within assigned territories. The role manages portfolios with potential revenues from $25K to $250K, focusing on account management, on-site service, and delivering strategic sales initiatives.

Responsibilities include expanding sales, deepening product penetration, and providing comprehensive account support to maximize retention and sustainable

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years outside direct sales/service experience preferred but not required.
• Industry experience in relevant sectors preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Ability to work from a home office.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop and execute strategies to deepen penetration within accounts and revenue opportunities.
• Serve as trusted advisor delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity, analyze trends, and forecast.
• Partner with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI services at new or existing accounts.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare and submit timely sales reports and ensure accurate ordering.
• Contribute to culture of collaboration, innovation, and accountability.
• Participate in cross-functional projects to support goals.

Skills

Sales experience

Customer relationships

Communication skills

Time management

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Job description

MSC seeks a Key Accounts Executive to drive sales growth by expanding relationships with current customers and identifying cross-sell opportunities within assigned territories. The role manages portfolios with potential revenues from $25K to $250K, focusing on account management, on-site service, and delivering strategic sales initiatives.

Responsibilities include expanding sales, deepening product penetration, and providing comprehensive account support to maximize retention and sustainable