Strategic Key Accounts Leader for Top Customers

Nordson Corporation; Texas; On-site; USD 105,000 - 150,000; Full time

Job summary

Nordson Measurement & Control, a global leader, is seeking an experienced Key Account Manager to lead the commercial activities for the Division’s Top Customer. You will supervise the Key Account team, drive pre- and post-sales activities, and develop strategies to expand within existing and new customer groups.

The role involves managing the sales process end-to-end, coordinating with Product Management, Growth and Strategy, and ensuring strong customer relationships and delivery of operating

Qualifications

• BA/BS degree or equivalent.
• 8+ years of sales, key accounts, or relevant commercial experience.
• Experience in electronics/industrial applications is a plus.
• Strong communication and stakeholder collaboration skills.
• Proven ability to drive the sales process from plan to close.
• Excellent mentoring and people management skills.
• Experience working with cross-functional teams across geographies.
• Self-motivated and results-driven.

Responsibilities

• Supervise, coach, and lead Key Account team to achieve target revenue and profitability goals.
• Act in a direct sales capacity for the Top customer, including all general Sales and account management activities.
• Develop sales strategies based on NBS Next principles inclusive of all EPS products and offerings.
• Plan, organize, and lead balanced sales growth, continued account penetration, and customer satisfaction.
• Manage sales pipeline reporting, forecasting and aid in the creation of the annual plan for the Top.
• Supervise performance of direct reports with clear objectives and guidance.
• Coach the Technical Support team to align with company strategies.
• Manage SLAs and ensure timely delivery and scope adherence.
• Oversee scheduling to support customer needs, including SME deployment and cross-regional needs.
• Collaborate with Product Management and Growth teams to reflect market needs in strategy.
• Coordinate with Operations to meet machine and spare parts dates.

Skills

People management

Sales leadership

Account management

Cross-functional collaboration

Communication skills

Education

BA/BS degree

Tools

CRM software

Job description

Nordson Measurement & Control, a global leader, is seeking an experienced Key Account Manager to lead the commercial activities for the Division’s Top Customer. You will supervise the Key Account team, drive pre- and post-sales activities, and develop strategies to expand within existing and new customer groups.

The role involves managing the sales process end-to-end, coordinating with Product Management, Growth and Strategy, and ensuring strong customer relationships and delivery of operating