Senior Key Account Leader - Top Customer Growth

Nordson Corporation; Tennessee; On-site; USD 90,000 - 130,000; Full time

Job summary

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities for the division’s Top Customer and supervise the Key Account team. You will drive pre- and post-sales initiatives and build strategies to grow within existing and new customer groups.

The role requires strong leadership, cross-functional collaboration, and the ability to manage complex pipelines across global accounts. This is a full-time position based in the United States.

Qualifications

• 8+ years’ work experience in sales, key accounts or relevant commercial experience.
• Experience in electronics / industrial applications is a plus.
• Strong communication skills and ability to collaborate with different stakeholders.
• Proven ability to drive the sales process from plan to close.

Responsibilities

• Supervise, coach, and lead Key Account team to achieve target revenue and profitability goals.
• Direct sales activities for the Top customer and manage account management tasks.
• Develop sales strategies based on NBS Next principles for EPS products and offerings.
• Plan and lead balanced sales growth and customer satisfaction.
• Manage sales pipeline reporting, forecasting, and annual planning for the Top customer.
• Supervise performance of direct reports and ensure policy adherence.
• Lead the Technical Support team and coordinate with SME resources.
• Manage SLAs and ensure timely response and scope adherence.
• Coordinate with Product Management, Growth, and Strategy to align market needs with product strategy.
• Collaborate with Operations to meet customer dates for machines and spare parts.
• Drive product enablement and growth initiatives; maintain strategic account plan.

Skills

Strong communication

Sales process

Self-motivated

Interact at all levels

Cross-functional collaboration

Mentoring & people management

Problem solving

Education

BA/BS degree

Job description

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities for the division’s Top Customer and supervise the Key Account team. You will drive pre- and post-sales initiatives and build strategies to grow within existing and new customer groups.

The role requires strong leadership, cross-functional collaboration, and the ability to manage complex pipelines across global accounts. This is a full-time position based in the United States.