Senior Key Account Leader — Top Customer Growth

Nordson Industrial Coating Systems; Amherst (OH); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities, supervise the Key Account team and drive all pre- and post-sales activities for the division’s Top Customer. Using NBS Next principles, you will develop strategy to win new business from within existing groups while expanding relationships with other potential customers.

You will guide sales efforts across EPS products, manage the pipeline, and collaborate with Product Management and Growth

Qualifications

• BA/BS degree or equivalent.
• 8+ years’ work experience in sales, key accounts, or relevant commercial experience.
• Experience in electronics / industrial applications, capital equipment is a plus.
• Strong communication skills and ability to collaborate with different stakeholders.
• Proven ability to drive the sales process from plan to close.
• Excellent mentoring and people management skills.
• Proven skills in customer interactions with profound sense of urgency and ownership.
• Self-motivated and self-directed.

Responsibilities

• Supervise, coach, and lead Key Account team to achieve target revenue and profitability goals
• Act in a direct sales capacity for the Top customer, including all general Sales and account management activities
• Develop sales strategies based on NBS Next principles inclusive of all EPS products and offerings
• Plan, organize, and lead balanced sales growth, continued account penetration, and customer satisfaction
• Manage sales pipeline reporting, forecasting and aid in the creation of the annual plan for the Top
• Oversees key account personnel scheduling to support customer needs
• Drive new product enablement, growth initiatives and liaison as a contact for business and technical concerns
• Own and regularly update the strategic account plan backed by opportunities pipeline
• Establish and maintain strong customer relationships with both internal and external customers
• Drive execution of key priorities and customer sales projects/opportunities, including process management and CRM reporting
• Perform Other duties as assigned

Skills

Key account management

Sales strategy

Team leadership

Customer relationships

Forecasting

Negotiation

Cross-functional collaboration

Communication

CRM reporting

Education

BA/BS degree or equivalent

Tools

CRM

Sales pipeline management

Job description

Nordson Measurement & Control is seeking an experienced Key Account Manager to lead commercial activities, supervise the Key Account team and drive all pre- and post-sales activities for the division’s Top Customer. Using NBS Next principles, you will develop strategy to win new business from within existing groups while expanding relationships with other potential customers.

You will guide sales efforts across EPS products, manage the pipeline, and collaborate with Product Management and Growth