Strategic Key Accounts Growth Manager

Thompson Safety, Llc; Town of Brookfield (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

Thompson Safety, Llc in Brookfield, WI is seeking a results-driven Key Account Manager who will build and maintain relationships with key accounts, identify growth opportunities, and coordinate with internal teams to deliver tailored solutions.

The role emphasizes direct client contact, strategic planning with customers, and ensuring high customer satisfaction through proactive service and collaboration with sales, product, and operations teams.

Qualifications

• Build and maintain strong relationships with key accounts.
• Develop and implement growth strategies to increase sales volume.
• Identify client strategic vision, objectives and needs and align products/services.
• Ensure customer satisfaction and resolve customer concerns.
• Collaborate with cross-functional teams to ensure loyalty.

Responsibilities

• Build and maintain strong relationships with key accounts.
• Develop and implement growth strategies to increase sales volume with assigned customers through phone calls, cold calling, and onsite meetings.
• Work with clients to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• Ensure customer satisfaction and work to resolve customer concerns.
• Collaborate with cross-functional teams to ensure customer satisfaction and loyalty.
• Performs other related duties as assigned.

Skills

Sales experience

Relationship building

Communication skills

Time management

Team collaboration

Customer service

Goal-driven

Job description

Thompson Safety, Llc in Brookfield, WI is seeking a results-driven Key Account Manager who will build and maintain relationships with key accounts, identify growth opportunities, and coordinate with internal teams to deliver tailored solutions.

The role emphasizes direct client contact, strategic planning with customers, and ensuring high customer satisfaction through proactive service and collaboration with sales, product, and operations teams.