Strategic Key Accounts Growth Manager

BakeMark; Illinois; On-site; USD 70,000 - 90,000; Full time

Job summary

BakeMark in Illinois is seeking a strategic Key Account Manager to oversee and grow relationships with our most valuable clients. You will understand client needs, deliver tailored solutions, and drive long-term business success through exceptional service and account management.

The role requires strong communication and negotiation, the ability to manage multiple accounts, and collaboration with marketing, product, and operations to expand account value and monitor performance.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• 3–5 years of account management or sales experience.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decision makers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

Skills

Account management

Communication

Negotiation

Prioritization

Education

Bachelor's degree

Job description

BakeMark in Illinois is seeking a strategic Key Account Manager to oversee and grow relationships with our most valuable clients. You will understand client needs, deliver tailored solutions, and drive long-term business success through exceptional service and account management.

The role requires strong communication and negotiation, the ability to manage multiple accounts, and collaboration with marketing, product, and operations to expand account value and monitor performance.