Key Account Manager

Thompson Safety, Llc; Town of Brookfield (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

Thompson Safety, Llc in Brookfield, WI is seeking a results-driven Key Account Manager who will build and maintain relationships with key accounts, identify growth opportunities, and coordinate with internal teams to deliver tailored solutions.

The role emphasizes direct client contact, strategic planning with customers, and ensuring high customer satisfaction through proactive service and collaboration with sales, product, and operations teams.

Qualifications

• Build and maintain strong relationships with key accounts.
• Develop and implement growth strategies to increase sales volume.
• Identify client strategic vision, objectives and needs and align products/services.
• Ensure customer satisfaction and resolve customer concerns.
• Collaborate with cross-functional teams to ensure loyalty.

Responsibilities

• Build and maintain strong relationships with key accounts.
• Develop and implement growth strategies to increase sales volume with assigned customers through phone calls, cold calling, and onsite meetings.
• Work with clients to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• Ensure customer satisfaction and work to resolve customer concerns.
• Collaborate with cross-functional teams to ensure customer satisfaction and loyalty.
• Performs other related duties as assigned.

Skills

Sales experience

Relationship building

Communication skills

Time management

Team collaboration

Customer service

Goal-driven

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Key Account Manager

Full Time Brookfield, WI, US

Job Summary :

The Key Account Manager is responsible for building and maintaining strong relationships with our key account s in an effort to retain current business , while also identifying new opportunities to increase sales volume . The role involve s direct client contact along with the ability to build and foster excellent teamwork with other internal stakeholders .

Supervisor y Responsibilities:

• None

Essential Job Functions :

• Build and maintain strong relationships with key accounts.
• Develop and implement growth stra tegies to increase sales volume with assigned customers through phone calls, cold calling, and onsite meetings.
• Work with clients to understand and identify their strategic vision, objectives and needs while aligning our products and services .
• Ensure customer sati sfaction and work to resolve customer concerns .
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• Collaborate with cross-functional teams to ensure customer satisfaction and loyalty .
• Performs other related duties as assigned .

Experience & Qualifications :

• 1-3 years previous experience in sales or service industry.
• Proven track record of driving sales growth and building strong relationships with customers
• Strong client-facing skills and effective at selling to decision-makers.
• Entrepreneurial and goal-driven focus.
• Excellent verbal and written communication.
• Plans, organizes, and uses time efficiently and effectively.
• Dependable, follow instructions, responds to management direction.
• Maintains a valid driver's license, auto insurance, and ability pass a drug and background check.

Physical Requirements:

• Prolonged periods of sitting, standing, walking, and talking on the phone , attending virtual online meetings, and working on a computer .
• Must be able to lift up to 25 pounds at times.
• Must be able t o operate a motor vehicle and travel when needed .

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.