Strategic Key Accounts Executive — Growth & VMI

MSC; White Rock (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

401K & stock purchase

Tuition reimbursement

Paid time off

Comprehensive benefits

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Columbia, SC to drive sales growth by expanding relationships with existing customers, cross-sell opportunities, and upsell initiatives across designated territories.

You will manage portfolios with revenues from $25K to $250K, deliver on-site service, and collaborate with internal teams to optimize VMI and pricing strategies while ensuring long-term customer retention.

Qualifications

• High school diploma or GED required; 2-4 year college degree preferred.
• 2-3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen penetration within accounts and expand revenue opportunities.
• Serve as a trusted advisor by delivering tailored, value-driven solutions addressing customer priorities.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, scan and verify shipments, stock inventory, and manage returns for accuracy.
• Leverage CRM and account management systems to track sales activity, analyze trends, and forecast.
• Collaborate with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI services at new or existing locations.

Skills

Outside sales

Relationship building

CRM

Account management

Communication

Education

High school diploma or GED

2-4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order systems

Handheld scanners

CRM

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Columbia, SC to drive sales growth by expanding relationships with existing customers, cross-sell opportunities, and upsell initiatives across designated territories.

You will manage portfolios with revenues from $25K to $250K, deliver on-site service, and collaborate with internal teams to optimize VMI and pricing strategies while ensuring long-term customer retention.