Strategic Key Accounts Executive – Growth & VMI

MSC Industrial Supply Co.; Topeka (KS); Hybrid; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in the United States seeks a results-driven Key Accounts Executive to grow sales by expanding relationships with existing customers and pursuing cross-sell opportunities in designated territories.

You'll manage portfolios with revenues from $25K to $250K, deliver on-site service, deep-dive product penetration for VMI accounts, and coordinate with internal teams to optimize pricing and service, aiming for sustainable growth and high customer retention.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Ability to work from a home office with personal computer and internet access.

Responsibilities

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen penetration within accounts and expand revenue opportunities.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns to ensure accuracy.
• Leverage CRM and account management systems to track sales activity and forecast.
• Partner with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI services at account locations.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends to provide forward-looking solutions.
• Prepare timely sales reports aligned with management expectations.

Skills

Outside sales

Account management

CRM proficiency

Reading technical materials

Communication skills

MS Office (Word, Excel, PowerPoint)

Organization & math

Relationship-building

Home-office readiness

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Job description

MSC Industrial Supply Co. in the United States seeks a results-driven Key Accounts Executive to grow sales by expanding relationships with existing customers and pursuing cross-sell opportunities in designated territories.

You'll manage portfolios with revenues from $25K to $250K, deliver on-site service, deep-dive product penetration for VMI accounts, and coordinate with internal teams to optimize pricing and service, aiming for sustainable growth and high customer retention.