Key Accounts Executive — Growth, VMI & On-Site Service

MSC; Charleston (SC); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Charleston, SC to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes strategic sales, collaboration with internal teams, and strong relationship-building with executive

Qualifications

• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing is preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to develop action plans, solve problems, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; adaptable to PC-based order systems.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen account penetration and revenue within assigned accounts.
• Serve as a trusted advisor delivering tailored, value-driven solutions.
• Lead implementations of company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Use CRM to track sales activity, forecast and report.
• Collaborate with internal teams to exceed customer expectations through service.
• Drive setup and optimization of VMI services at new or existing accounts.
• Design competitive pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare and submit timely sales reports aligned with management.
• Equip teams with insights to achieve growth targets.

Skills

Sales experience

Account management

CRM

Communication skills

Strategic selling

Reading technical materials

Education

High school diploma or GED

2–4 year college degree preferred

Tools

CRM software

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in Charleston, SC to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes strategic sales, collaboration with internal teams, and strong relationship-building with executive