Strategic Key Accounts Executive - Growth & VMI

MSC Industrial Direct Co., Inc.; Elkhart (IN); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in Elkhart, IN is seeking a Key Accounts Executive to grow sales by expanding relationships with existing customers and pursuing cross-sell opportunities within designated territories.

You will manage portfolios with potential revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve targets.
• Serve as a trusted advisor by delivering tailored solutions addressing customer priorities.
• Lead implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.

Skills

Outside sales experience

Communication skills

Presentation skills

Relationship building

Technical aptitude

CRM systems

Order processing

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

CRM systems

Handheld scanners

Order systems

Job description

MSC Industrial Supply Co. in Elkhart, IN is seeking a Key Accounts Executive to grow sales by expanding relationships with existing customers and pursuing cross-sell opportunities within designated territories.

You will manage portfolios with potential revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth.