Strategic Key Accounts Executive

MSC Industrial Supply Co.; Jefferson City (MO); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. in Jefferson City, MO, is seeking a Key Accounts Executive to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, provide on-site service, and coordinate with internal teams to deliver solutions that maximize retention and sustainable growth. This role requires strong account management, autonomy, and the ability to travel within the territory.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred.
• Industry experience (e.g., fasteners, chemicals, industrial supplies) preferred.
• Strong technical aptitude to read and analyze technical materials.
• Proven ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to order systems.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.
• Ability to work from a home office with internet access.

Responsibilities

• Build relationships with customers at functional and executive levels to ensure retention and alignment with needs.
• Develop and execute strategies to deepen account penetration and revenue opportunities.
• Serve as trusted advisor by delivering tailored, value-driven solutions.
• Lead implementation of major programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity, analyze trends, and forecast.
• Partner with internal teams to deliver operational excellence and exceed expectations.
• Drive setup and optimization of vending and VMI services at accounts.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends and provide forward-looking solutions.
• Prepare and submit timely sales reports aligned with management.
• Secure and submit customer orders using ordering technology.

Skills

Outside sales

Account management

CRM usage

Technical reading

Communication skills

MS Office

Problem solving

Time management

Driver's license

Home-office setup

Education

High school diploma or GED

2–4 year college degree preferred

Tools

PC-based order systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. in Jefferson City, MO, is seeking a Key Accounts Executive to grow sales by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, provide on-site service, and coordinate with internal teams to deliver solutions that maximize retention and sustainable growth. This role requires strong account management, autonomy, and the ability to travel within the territory.