Strategic Key Accounts Manager

MSC Industrial Supply Co.; Chippewa Falls (WI); On-site; USD 43,000 - 67,000; Full time

Job summary

MSC Industrial Supply Co. in Chippewa Falls, WI is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, emphasize account management, and deliver on-site service to maximize retention. You will build executive-level relationships, implement strategic sales plans, and collaborate with internal teams to optimize pricing and service delivery.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in applicable sectors is a plus.
• Strong technical aptitude to read and analyze technical materials.
• Excellent communication, presentation, and relationship-building skills.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop strategies to deepen penetration within accounts and expand revenue opportunities.
• Serve as a trusted advisor by delivering tailored, value-driven solutions addressing customer priorities.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.

Skills

Sales experience

CRM proficiency

Communication skills

MS Excel

Time management

Education

High school diploma

Bachelor's degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order systems

Handheld scanners

Job description

MSC Industrial Supply Co. in Chippewa Falls, WI is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities.

You will manage portfolios with revenues from $25K to $250K, emphasize account management, and deliver on-site service to maximize retention. You will build executive-level relationships, implement strategic sales plans, and collaborate with internal teams to optimize pricing and service delivery.