Strategic Key Accounts Executive

MSC Industrial Supply Co.; Houston (TX); On-site; USD 43,000 - 67,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive in the Houston area to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key locations.

You will manage portfolios with revenues up to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth. The role emphasizes strategic sales execution, collaboration with internal teams, and the setup of vending and VMI

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience preferred (e.g., fasteners, chemicals, industrial maintenance, electrical, food processing, manufacturing).
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop strategies to deepen penetration within accounts and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy.
• Leverage CRM and account management systems to track sales activity, analyze trends, and forecast.
• Partner with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI services at new or existing locations.
• Collaborate with sales management to design pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare timely, accurate sales reports aligned with management expectations.
• This position may require driving to customer locations within the territory.

Skills

Excellent communication

Presentation skills

Active listening

Relationship-building

CRM usage

MS Word

Excel

PowerPoint

Email proficiency

Reading technical materials

Organizational skills

Time management

Math skills

Adaptability to order systems

Education

High School diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

CRM

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive in the Houston area to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within key locations.

You will manage portfolios with revenues up to $250K, delivering on-site service and comprehensive account management to maximize retention and sustainable growth. The role emphasizes strategic sales execution, collaboration with internal teams, and the setup of vending and VMI