Strategic Key Accounts Director

American Electric Power; Tulsa (OK); On-site; USD 88,000 - 151,000; Full time

Job summary

American Electric Power in Tulsa, OK seeks a strategic account leader responsible for retention, expansion, and satisfaction of key industrial customers. You will manage programs, negotiate contracts, and build executive-level partnerships across engineering and energy-efficiency teams.

Ideal candidates bring a strong background in business development, a finance/engineering mix, and professional certifications. Significant travel and long-term relationship building are expected.

Qualifications

• Bachelor's degree in Finance, Business, Engineering, Communications or related field.
• 8 years experience in customer account management, business or economic development.
• Advanced degree or professional certification (PE, CEM, PMP, MBA, JD) preferred.

Responsibilities

• Establishes and maintains high-level relationships with key decision makers of the OPCO's most complex and influential assigned strategic account customers.
• Responsible for the retention, expansion, and overall satisfaction of that client base.
• Provides a single point-of-contact within the AEP organization to resolve critical issues with key decision makers.
• Develops and implements strategic programs and offerings, develops new business, and negotiates contracts.
• Interfaces with engineers, energy efficiency and development groups to meet goals and objectives.

Skills

Customer relationship management

Account management

Business development

Negotiation

Education

Bachelor's degree

Job description

American Electric Power in Tulsa, OK seeks a strategic account leader responsible for retention, expansion, and satisfaction of key industrial customers. You will manage programs, negotiate contracts, and build executive-level partnerships across engineering and energy-efficiency teams.

Ideal candidates bring a strong background in business development, a finance/engineering mix, and professional certifications. Significant travel and long-term relationship building are expected.