Strategic Key Account Specialist

Syneos Health Commercial Solutions; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Syneos Health is seeking a Key Account Specialist in Dallas to drive sales within a defined territory by executing an integrated business plan with key HCPs and accounts. You will tailor territory strategies leveraging AI-driven insights and digital tools to improve engagement and outcomes.

The role requires 2–4+ years in pharma sales, a BA/BS, and the ability to manage complex accounts, including reimbursement considerations.

Qualifications

• BA/BS degree required.
• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in PAH, cardiopulmonary disease or heart failure, or ability to learn new therapeutic areas quickly, preferred.
• Experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with adaptability, resilience and cross-functional collaboration.
• Consistent top sales performance evidenced by awards, rankings, quota attainment or other achievements.
• Strong business acumen with ability to analyse territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

Responsibilities

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions.
• Adapt to emerging technologies, including AI and automation tools, to enhance productivity and customer engagement.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive product utilisation.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse territory effectiveness and develop territory plans with the District Manager and other partners.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

Skills

Account management

B2B pharma sales

Territory planning

Stakeholder engagement

CRM software

Education

BA/BS degree

Tools

CRM software

Job description

Syneos Health is seeking a Key Account Specialist in Dallas to drive sales within a defined territory by executing an integrated business plan with key HCPs and accounts. You will tailor territory strategies leveraging AI-driven insights and digital tools to improve engagement and outcomes.

The role requires 2–4+ years in pharma sales, a BA/BS, and the ability to manage complex accounts, including reimbursement considerations.