Strategic Pharma Key Account Leader

Syneos Health Commercial Solutions; Raleigh (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, VIs)

401k with company match

PTO & sick time

Job summary

Syneos Health in Raleigh, NC is seeking a Key Account Specialist to implement the sales plan, deliver compelling presentations to healthcare professionals, and build strategic relationships within the territory. You will manage territory activities, optimise coverage, and use digital tools to enhance engagement and outcomes.

The role requires 2–4+ years in pharma sales, strong account management skills, and the ability to navigate reimbursement challenges while staying compliant and

Qualifications

• BA/BS degree required.
• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in PAH, cardiopulmonary disease or heart failure preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.

Responsibilities

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts with the goal of maximising sales.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions and improve customer experience.
• Adapt to emerging technologies to enhance productivity, customer engagement and business outcomes.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive appropriate utilisation of customer product.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager, customer brand team and other support partners to deliver an extraordinary customer experience.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

Skills

Sales excellence

Account management

Territory planning

HCP engagement

Reimbursement navigation

Cross-functional teamwork

Communication

Education

Bachelor's degree

Job description

Syneos Health in Raleigh, NC is seeking a Key Account Specialist to implement the sales plan, deliver compelling presentations to healthcare professionals, and build strategic relationships within the territory. You will manage territory activities, optimise coverage, and use digital tools to enhance engagement and outcomes.

The role requires 2–4+ years in pharma sales, strong account management skills, and the ability to navigate reimbursement challenges while staying compliant and