Strategic Key Account Manager – Water Solutions

Solenis; United States; Remote; USD 75,000 - 100,000; Full time

Job summary

Solenis is seeking a Key Account Manager to maintain and grow strategic customer relationships across a defined territory. You will review treatment programs, drive new business opportunities, and partner with cross-functional teams to optimize profitability and customer outcomes.

The role requires 3–5 years in industrial water treatment, strong relationship skills, and a willingness to travel 15–20% including key Canadian cities.

Qualifications

• Bachelor's degree in science or a technical field; relevant industry experience may be considered in lieu of a technical degree.
• French-English bilingual preferred.
• Willingness to travel 15-20% within the territory, including Montréal, Gatineau, Ottawa, Cornwall, Napanee, Timmins, Ontario.
• 3-5 years of experience in industrial water treatment solutions; direct water treatment experience strongly preferred.
• Comfortable working in mid- to heavy-industrial environments.
• Demonstrated success solving complex and non-routine technical problems.
• Experience managing complex projects and multiple priorities.
• Strong relationship-building and customer management skills.

Responsibilities

• Maintain and develop relationships with assigned clients.
• Review treatment programs and processes within the territory to ensure effective applications through testing and monitoring.
• Sell new business and applications in the territory; develop and implement sales plans for opportunities.
• Collaborate with the extended commercial team to understand business needs and market requirements.
• Manage profitability of accounts through pump settings, pricing, and accounts receivable.
• Establish and prioritize an accurate sales funnel.
• Review territory applications and procedures for health and safety improvements.
• Perform non-routine and moderately complex assignments independently.
• Conduct research, evaluate processes, analyze data, and make recommendations.
• All technical recommendations must be based on rigorous analysis.
• Provide leadership and coaching to junior staff when required.
• Ensure customer satisfaction to retain and grow business.

Skills

Relationship building

Customer management

Strategic sales

Bilingual (French-English)

Travel 15-20%

Industrial water treatment experience

Education

Bachelor's degree in science or technical field

Job description

Solenis is seeking a Key Account Manager to maintain and grow strategic customer relationships across a defined territory. You will review treatment programs, drive new business opportunities, and partner with cross-functional teams to optimize profitability and customer outcomes.

The role requires 3–5 years in industrial water treatment, strong relationship skills, and a willingness to travel 15–20% including key Canadian cities.